Privacy Policy

1. Preamble

This privacy policy describes how INDXONE SASU (hereinafter "we", "our" or "INDXONE") collects, uses, and protects the information you provide when using our website (indxone.com) and our services.

2. Personal Data Collected

We may collect the following information:

• Contact information: Name, email address, phone number, company.
• Professional information: Position, industry sector, company size, consulting needs.
• Technical data: IP address, browser type, operating system, visited pages, time and date of visit (via server logs).
• Form data: Messages sent via the contact form.

Audience Measurement

We use Plausible Analytics (Plausible Insights OÜ), loaded from plausible.io, to measure audience in aggregate (page views, referrers, device type). This tool is configured without advertising cookies and without advertising cross-referencing. The IP address may be processed in anonymized form depending on the configuration retained by Plausible.

Contact form: Messages are transmitted via Netlify Forms (site hosting provider). Data entered is that which you voluntarily provide.

We do not use Google Analytics or any advertising trackers on indxone.com.

3. Use of Data

The information we collect may be used to:

• Respond to your requests or questions via the contact form.
• Provide the services you have requested (quotes, commercial information).
• Improve our website and services based on your feedback.
• Send you periodic information about our services (only if you have given your consent).

We do not sell, rent, or share your personal data with third parties, unless legally required or with your prior consent.

4. Legal Basis for Processing

In accordance with the GDPR, the processing of your personal data is based on the following legal bases:

• Consent: When you contact us via the form or by email.
• Contract performance: For the provision of our consulting services.
• Legitimate interest: For improving our services and managing client relationships.
• Legal obligation: For the retention of accounting and tax records.

5. Data Retention

Your personal data is retained for the following periods:

• Contact data: 3 years from last contact or end of business relationship.
• Prospecting data: 3 years from last contact.
• Accounting data: 10 years in accordance with French tax legislation.
• Technical data (logs): 13 months maximum.

6. Your Rights

In accordance with the GDPR, you have the following rights regarding your personal data:

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data under certain conditions.
• Right to restriction: You may request restriction of processing of your personal data.
• Right to object: You may object to the processing of your personal data.
• Right to data portability: You may request portability of your personal data.
• Right to withdraw consent: You may withdraw your consent at any time.

To exercise any of these rights, please contact us at: contact@indxone.com

We will respond to your request within one month. This period may be extended by two months depending on the complexity of the request.

7. Data Security

We implement technical and organizational measures to protect your personal data against loss, misuse, alteration, or unauthorized disclosure.

Our site uses HTTPS protocol with a valid SSL certificate to secure communications. Data is stored on secure servers.

8. Sub-processors and Third-Party Links

The following providers may process limited data for the operation of the site:

• Netlify — hosting, contact forms, technical logs.
• Plausible Analytics — audience statistics (see section 2).
• Google Fonts — font display (requests to Google servers).

Our site may contain links to other sites (LinkedIn, product demos, etc.). We have no control over their privacy policies; consult them before submitting personal data.

9. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect upon publication on this page.

We will notify you of any material changes by email or via a notice on our website.

10. Data Protection Officer (DPO)

Name: Koffi NIAMKEY
Email: contact@indxone.com

11. Complaint to the CNIL

If you believe that the processing of your personal data violates the GDPR, you have the right to lodge a complaint with the CNIL (French Data Protection Authority):

CNIL
3 Place de Fontenoy
TSA 80715
75334 PARIS CEDEX 07
France
Phone: +33 (0)1 53 73 22 22
Website: https://www.cnil.fr